Refund Policy

Thank you for choosing to shop with us. We want to ensure you are completely satisfied with your purchase. This Refund Policy explains the terms and conditions for requesting a refund for products or services purchased through our website via PayPal.

1. Eligibility for Refund:

Refunds may be requested within 21 days from the date of purchase. To be eligible for a refund, the following conditions must be met:

• The product or service must be defective or not as described.
• The request for a refund must be made within the specified timeframe.
• The purchase must have been made directly through our website via PayPal.

2. Non-Refundable Items:

Certain products or services may not be eligible for a refund. These include:

• Downloadable digital products once they have been accessed or downloaded.
• Services that have been fully rendered and utilized.

3. Refund Process:

To request a refund, please contact our customer support team at [email protected]. Please provide the following information:

• Order number
• Reason for the refund request
• Any relevant documentation or evidence supporting your request

4. Refund Approval:

Once your refund request is received and reviewed, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original method of payment within 7 days.

5. Disputes and Chargebacks:

If you believe that a charge on your PayPal account was unauthorized or incorrect, please contact us immediately to resolve the issue. Initiating a chargeback or dispute with PayPal without first contacting us may result in your account being temporarily suspended from future purchases.

6. Changes to This Policy:

We reserve the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting on this page.

Contact Us:

If you have any questions or concerns about our Refund Policy, please contact us at [email protected].

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